Shipping Policy – Dealora

Last Updated: October 18, 2026

At Dealora, we are committed to providing a reliable, secure, and convenient shopping experience. We work to ensure that your orders are processed efficiently and delivered as quickly as possible.

1. Order Processing Time

All orders are processed after payment confirmation.

Our proposed standard processing time is 1–2 business days, excluding weekends and public holidays.

During holidays, promotional events, or periods of high order volume, processing may take longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Destinations

Dealora offers shipping to eligible destinations in Canada and the United States.

Shipping availability may vary depending on the product and delivery address.

Available shipping options will be displayed at checkout.

3. Estimated Delivery Times

Our proposed standard shipping estimates are:

Canada: 3–7 business days

United States: 4–8 business days

These estimates do not include order processing time.

Delivery times may vary depending on your location, shipping carrier, customs clearance, weather conditions, and other factors.

Delivery estimates are not guaranteed unless explicitly stated at checkout.

4. Shipping Rates

Shipping fees are calculated and displayed at checkout before payment.

Rates may vary depending on:

• Delivery location

• Package weight and dimensions

• Selected shipping method

• Product type and order size

Any free shipping promotions will be clearly displayed on our website when available.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number if tracking is available.

You can use the tracking information provided to follow the progress of your shipment.

Please allow time for the carrier to update its tracking system.

6. Shipping Delays

While Dealora strives to deliver orders within the estimated delivery timeframe, occasional delays may occur due to:

• Severe weather conditions

• Carrier service disruptions

• High shipping volumes

• Customs processing

• Public holidays

• Incorrect or incomplete shipping information

If your order is significantly delayed, please contact our customer service team for assistance.

Your rights under applicable consumer protection laws remain unaffected.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We will attempt to correct the address before shipment, but changes cannot always be guaranteed.

Additional shipping charges caused by an incorrect address may apply where permitted by law.

8. Lost, Missing, or Damaged Packages

If your package is lost, arrives damaged, or is marked as delivered but cannot be located, please contact Dealora customer support.

We will review the issue and work with the shipping carrier to investigate.

Where appropriate, we will arrange a replacement, refund, or other resolution in accordance with applicable law.

9. International Shipping and Customs

For orders shipped outside Canada, customs duties, import taxes, or additional fees may apply.

Unless otherwise specified during checkout, customers may be responsible for applicable import charges.

Customs clearance may affect delivery times.

10. Multiple Shipments

Some orders containing multiple products may be shipped in separate packages.

If your order is divided into multiple shipments, you may receive separate tracking numbers.

Products may arrive on different dates.

11. Returns and Refunds

Dealora offers a 30-day return policy for eligible products.

For details about returns, exchanges, and refunds, please review our Return & Refund Policy.

12. Contact Information

If you have questions regarding shipping, tracking, or delivery, please contact our customer support team.

Store Name: Dealora

Email: andrejosue568@gmail.com

Location: Ontario, Canada

Thank you for shopping with Dealora!

Dealora — Canada's Best Deals, All in One Place.